Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and EagleRev LTD, a company incorporated in England and Wales doing business as InMailer AI (“InMailer AI,” “Company,” “we,” “us,” or “our”), governing your access to and use of the InMailer AI platform, website, APIs, and all related services (collectively, the “Service”).

By creating an account, clicking “I Agree,” “Start Trial,” “Subscribe,” or any similar acceptance mechanism, or by otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

When you accept these Terms (by clicking an acceptance button during checkout, registration, or at any prompt within the Service), we record the following information as evidence of your acceptance:

• Your full name and email address as provided during registration
• The exact date and time (UTC) of acceptance
• Your IP address at the time of acceptance
• The version of the Terms you accepted
• The user-agent string of the browser or client used
• The specific action taken (e.g., button clicked, page URL)

This acceptance record constitutes conclusive evidence that you agreed to these Terms. We retain this record for the duration of your account and for a minimum of three (3) years following account termination.

InMailer AI is a business-to-business (“B2B”) software-as-a-service platform that provides:

• Automated LinkedIn InMail, connection request, and follow-up message sending
• AI-powered conversation agents that generate and send replies to leads
• LinkedIn Sales Navigator lead scraping and list management
• Multi-account LinkedIn management capabilities
• Voice note generation and profile viewing automation
• Campaign analytics and performance tracking

The Service is intended solely for legitimate B2B sales outreach purposes. The Service interacts with third-party platforms, including LinkedIn, and its functionality is dependent on the continued availability and policies of those platforms.

You must be at least 18 years of age and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that:

• You meet the age requirement
• You are using the Service for business purposes, not personal or consumer use
• You have the legal authority to bind yourself (or the entity you represent) to these Terms
• You are not located in a jurisdiction where the use of the Service is prohibited

5.1 Subscription Plans

We currently offer the following subscription plans (collectively, “Plans”):

• Growth Plan: $595 per month
• Operator Plan: $995 per month

Plan features, pricing, and availability are subject to change in accordance with Section 5.7. Current plan details are available on our pricing page.

5.2 Recurring Billing Authorization

By subscribing to any Plan, you expressly authorize InMailer AI to charge your designated payment method on a recurring monthly basis in the amount of your selected Plan’s fee, plus any applicable taxes, until you cancel your subscription. Each billing cycle begins on the calendar date of your initial subscription and recurs every 30 days thereafter (your “Billing Date”).

You acknowledge and agree that:

• Your subscription will automatically renew each billing cycle unless you cancel before your next Billing Date
• No additional notice or consent is required before each recurring charge
• It is your sole responsibility to cancel your subscription if you no longer wish to be charged

5.3 Services Rendered — Non-Refundable Billing Periods

Each monthly subscription fee is fully earned by InMailer AI upon the commencement of the applicable billing period. From the moment a billing cycle begins, you have immediate access to the full Service, including automated campaign execution, AI processing, lead management, and all Plan features. Because the Service is delivered continuously and computational resources are allocated on your behalf from the start of each billing period, each monthly charge constitutes payment for services already rendered and is non-refundable.

You expressly acknowledge that:

• There are no refunds, credits, or pro-rata adjustments for partial months of use
• Cancellation takes effect at the end of the current billing period — you retain access until that date
• Non-use of the Service during a billing period does not entitle you to a refund or credit
• Dissatisfaction with results, response rates, or campaign performance does not constitute grounds for a refund
• Filing a chargeback or payment dispute does not relieve you of your payment obligation under these Terms

5.4 Chargebacks & Payment Disputes

You agree to contact us at support@inmailer.ai to resolve any billing questions or concerns before initiating a chargeback or dispute with your bank or payment provider.

If you file a chargeback or payment dispute for charges that were legitimately incurred under these Terms, you acknowledge that:

• We will submit evidence of your agreement to these Terms, including your acceptance timestamp, IP address, account activity logs, and usage data to contest the dispute
• We may immediately suspend or terminate your account pending dispute resolution
• You will be responsible for any fees or costs we incur in responding to the dispute (including chargeback fees imposed by our payment processor)
• If the dispute is resolved in our favor, your account will not be reinstated unless all outstanding balances and fees are paid in full
• We reserve the right to report fraudulent chargebacks to applicable authorities and credit reporting agencies

5.5 Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting support@inmailer.ai. Cancellation must be completed before your next Billing Date to avoid being charged for the following billing period. Upon cancellation:

• You will retain access to the Service until the end of your current paid billing period
• No further charges will be made after your current billing period ends
• No refund will be issued for the current or any prior billing period
• Active campaigns will be paused at the end of your billing period

5.6 Payment Processing

All payments are processed through Stripe, Inc. (“Stripe”). By providing payment information, you agree to Stripe’s Terms of Service. We do not store your full credit card number or CVV. You are responsible for keeping your payment information current. If a charge fails, we may retry the charge and/or suspend your access until payment is successfully processed.

5.7 Price Changes

We may modify our pricing at any time. For existing subscribers, price changes will take effect at the start of the next billing period following at least thirty (30) days’ written notice (via email to the address on your account). Your continued use of the Service after a price change takes effect constitutes acceptance of the new pricing. If you do not agree to the new pricing, you must cancel your subscription before the change takes effect.

6.1 Third-Party Platform Risk

The Service interacts with LinkedIn and other third-party platforms. You acknowledge and agree that your use of the Service in connection with LinkedIn is entirely at your own risk.

6.2 No Guarantees

InMailer AI makes no representations, warranties, or guarantees regarding:

• The continued availability, compatibility, or functionality of the Service with LinkedIn or any third-party platform
• Message deliverability, open rates, response rates, or conversion rates
• The safety, security, or standing of your LinkedIn account(s)
• Compliance of your use of the Service with LinkedIn’s terms of service, user agreement, or policies
• Any specific business outcomes, revenue, leads, or meetings

6.3 Your Responsibility

You are solely responsible for:

• Maintaining valid LinkedIn subscriptions (including Sales Navigator or other premium plans) required for your intended use of the Service
• Understanding and complying with LinkedIn’s terms of service and acceptable use policies
• Any consequences to your LinkedIn account(s), including but not limited to warnings, restrictions, suspensions, or permanent bans
• The content, accuracy, and appropriateness of all messages sent through the Service, including AI-generated messages
• Reviewing and approving (or customizing) AI-generated responses before enabling automated sending

6.4 Indemnification for LinkedIn-Related Claims

You agree to indemnify, defend, and hold harmless InMailer AI and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

• Any action taken by LinkedIn against your account(s) in connection with your use of the Service
• Any claim by LinkedIn or any third party that your use of the Service violates their terms, policies, or rights
• The content of messages you send or cause to be sent through the Service
• Your violation of any applicable law, regulation, or third-party right in connection with your use of the Service

7.1 Permitted Use

The Service is provided exclusively for legitimate B2B sales outreach. You agree to use the Service only for lawful business purposes and in accordance with these Terms.

7.2 Prohibited Activities

You agree not to use the Service to:

• Send spam, unsolicited bulk messages, or harassing, threatening, or abusive communications
• Send misleading, deceptive, or fraudulent messages
• Promote multi-level marketing (MLM), pyramid schemes, or network marketing opportunities
• Promote cryptocurrency, NFTs, or speculative financial products
• Promote insurance, consumer lending, or regulated financial services to individuals
• Promote illegal goods, services, or activities
• Scrape, harvest, or export data from LinkedIn for purposes outside the Service
• Attempt to reverse-engineer, decompile, or extract source code from the Service
• Circumvent usage limits, rate limits, or security measures of the Service
• Share, resell, or sublicense your account or access to the Service
• Use the Service to collect or process personal data in violation of GDPR, CCPA, CAN-SPAM, or other applicable privacy and anti-spam laws
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Use the Service in any manner that could damage, disable, overburden, or impair the Service

7.3 Enforcement

We reserve the right to investigate suspected violations and to take any action we deem appropriate, including suspending or terminating your account without notice and without refund. We may also report violations to law enforcement authorities.

8.1 Our Intellectual Property

The Service, including all software, algorithms, AI models, user interfaces, designs, text, graphics, logos, and trademarks, is the exclusive property of InMailer AI and is protected by intellectual property laws. These Terms do not grant you any ownership interest in the Service. You receive only a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your active subscription period.

8.2 Your Content

You retain ownership of all content you create, upload, or transmit through the Service, including message templates, campaign configurations, and lead lists (“Your Content”). You grant InMailer AI a non-exclusive, worldwide, royalty-free license to use, process, store, and transmit Your Content solely for the purpose of providing and improving the Service.

8.3 Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you assign all rights in such feedback to us and agree that we may use it without restriction or compensation.

Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.

You acknowledge that the Service requires access to certain LinkedIn account data (including authentication tokens and cookies) and that you are solely responsible for authorizing this access.

10.1 No SLA

The Service is provided on a “best effort” basis. We do not guarantee any specific level of uptime, availability, or performance. While we strive to maintain reliable service, downtime may occur due to maintenance, updates, third-party platform changes, or circumstances beyond our control.

Downtime, service interruptions, or reduced functionality do not constitute grounds for a refund, credit, or chargeback.

10.2 Modifications to the Service

We reserve the right to modify, update, or discontinue any feature or aspect of the Service at any time. For material changes that significantly reduce the functionality of your current Plan, we will provide at least thirty (30) days’ notice. Your continued use of the Service after such changes constitutes acceptance.

10.3 Modifications to These Terms

We may update these Terms from time to time. We will notify you of material changes by email and/or by posting a notice within the Service at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes acceptance. If you do not agree to the revised Terms, you must cancel your subscription and stop using the Service.

11.1 Termination by You

You may cancel your subscription at any time through your account settings or by emailing support@inmailer.ai. Cancellation is effective at the end of your current billing period. No refund is issued for the remainder of the current billing period.

11.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, for any of the following reasons:

• Violation of these Terms, including the Acceptable Use Policy
• Non-payment or failed payment after reasonable attempts to collect
• Filing a fraudulent chargeback or payment dispute
• Engaging in activity that poses a security risk to the Service or other users
• Request by law enforcement or government agencies
• Extended periods of inactivity (12 months or more)

Termination for cause does not entitle you to any refund for the current or any prior billing period.

11.3 Effect of Termination

Upon termination or expiration of your account:

• All active campaigns will be immediately stopped
• Your access to the Service will be revoked
• You may request an export of Your Content within thirty (30) days of termination
• We will retain your data for thirty (30) days following termination, after which it will be permanently deleted (except as required by law or for legitimate business purposes such as dispute resolution)
• Sections 5 (payment obligations), 6 (indemnification), 8 (IP), 12 (limitation of liability), 13 (dispute resolution), and 14 (general) survive termination

12.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INMAILER AI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.3 Liability Cap

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12.4 LinkedIn-Specific Disclaimer

Without limiting the foregoing, InMailer AI shall have zero liability for any actions taken by LinkedIn against your account(s), including account restrictions, suspensions, bans, loss of connections, loss of Sales Navigator data, or any other adverse action. You expressly waive any claim against InMailer AI arising from LinkedIn’s enforcement of its own terms of service or policies.

13.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@inmailer.ai and attempt to resolve the dispute informally for at least thirty (30) days.

13.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in London, England. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Each party shall bear its own costs and attorneys’ fees in connection with the arbitration, except that the prevailing party in any arbitration shall be entitled to recover its reasonable attorneys’ fees from the non-prevailing party.

13.3 Class Action Waiver

YOU AND INMAILER AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

13.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.

13.5 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. To the extent that any lawsuit or court proceeding is permitted hereunder, you and InMailer AI agree to submit to the exclusive jurisdiction of the courts of England and Wales.

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any order forms or statements of work, constitute the entire agreement between you and InMailer AI with respect to the Service and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

14.3 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

14.5 Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, internet or telecommunications failures, or actions of third-party platforms (including LinkedIn).

14.6 Notices

We may send you notices via email to the address associated with your account, through the Service, or by posting on our website. You may send notices to us at support@inmailer.ai. Notices are deemed received upon sending (for email) or posting.

14.7 Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and InMailer AI.

For questions about these Terms of Service, please contact us at: