Privacy Policy

This Privacy Policy describes how EagleRev LTD, doing business as InMailer AI (“InMailer AI,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects your personal information when you use our website, platform, and services (collectively, the “Service”).

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service. This Privacy Policy is incorporated into and subject to our Terms of Service.

2.1 Information You Provide Directly

• Account Information: Name, email address, company name, and password when you create an account
• Payment Information: Credit card details, billing address, and transaction history (processed and stored by Stripe; we do not store full card numbers)
• LinkedIn Account Data: LinkedIn authentication tokens (li_at cookies), Sales Navigator session data, and account identifiers that you provide to connect your LinkedIn account(s) to the Service
• Campaign Content: Message templates, sequences, voice notes, and other content you create within the Service
• Lead Data: Names, job titles, company information, LinkedIn profile URLs, and other professional data about your leads, imported from LinkedIn Sales Navigator or uploaded manually
• Communications: Messages you send to our support team, feedback, and feature requests

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, campaigns created and run, messages sent, click-through rates, and other interaction data
• Device & Browser Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences
• Log Data: Server logs including timestamps, request/response data, error logs, and referral URLs
• Acceptance Records: Timestamps, IP addresses, and browser information recorded when you accept our Terms of Service or consent to policies

2.3 Information from Third Parties

• LinkedIn: Profile information, connection data, InMail conversation history, and lead data accessed through your connected LinkedIn account(s)
• Stripe: Payment confirmation, subscription status, and billing events

We use the information we collect for the following purposes:

• Provide the Service: Execute campaigns, send messages, process AI-powered replies, manage leads, and deliver all Service functionality
• Process Payments: Charge subscription fees, manage billing, and handle refund or dispute inquiries
• Improve the Service: Analyze usage patterns, diagnose technical issues, develop new features, and optimize performance
• AI Processing: Process message content and conversation context through our AI systems (powered by Anthropic/Claude) to generate automated replies and conversation recommendations
• Communication: Send transactional emails (billing confirmations, service updates), respond to support inquiries, and notify you of material changes to the Service or these policies
• Security & Compliance: Detect fraud, prevent abuse, enforce our Terms of Service, and comply with legal obligations
• Dispute Resolution: Retain acceptance records, usage logs, and billing data as evidence in the event of chargebacks or legal disputes

We do not sell your personal data to third parties. We share your information only with the following categories of service providers, solely to operate the Service:

We may also disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of InMailer AI, our users, or the public.

We use the following types of cookies and similar technologies:

• Essential Cookies: Required for authentication, session management, and core Service functionality. These cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the Service so we can improve it. These may include third-party analytics services.

We do not use advertising or tracking cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies may prevent the Service from functioning properly.

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and session management
• Access controls and role-based permissions
• Regular security monitoring and logging
• Encrypted storage of sensitive credentials (LinkedIn tokens)

While we take reasonable steps to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

• Active Accounts: We retain your data for the duration of your account and active subscription
• After Termination: Account data is retained for thirty (30) days following termination, after which it is permanently deleted
• Acceptance & Billing Records: Retained for a minimum of three (3) years after account termination for dispute resolution and legal compliance
• Anonymized & Aggregated Data: We may retain anonymized, aggregated data (which cannot identify you) indefinitely for analytics and service improvement

Depending on your jurisdiction, you may have the following rights regarding your personal data:

8.1 Rights Under GDPR (EEA/UK Residents)

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

8.2 Rights Under CCPA (California Residents)

• Right to Know: Request information about the categories and specific pieces of personal data we collect
• Right to Delete: Request deletion of personal data we have collected
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• Right to Opt-Out of Sale: We do not sell personal data, so this right does not apply

8.3 How to Exercise Your Rights

To exercise any of these rights, email us at support@inmailer.ai with the subject line “Privacy Rights Request.” We will respond within thirty (30) days. We may require identity verification before processing your request.

8.4 Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

• Contract Performance: Processing necessary to provide the Service under our Terms of Service
• Legitimate Interest: Processing for service improvement, security, and fraud prevention
• Legal Obligation: Processing required by applicable law (e.g., tax records, dispute evidence)
• Consent: Where you have provided explicit consent (e.g., marketing communications)

Your data may be transferred to and processed in the United States and other countries where our service providers operate. If you are located in the EEA or UK, we ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses approved by the European Commission.

The Service is not directed to individuals under the age of 18 and is intended for B2B use only. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by email and/or by posting a notice within the Service at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

For questions or concerns about this Privacy Policy or our data practices, contact us at:

If you are located in the EEA and are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.